Job Description
Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Our Cocktail and Table-Service Servers are responsible for presenting and submitting guest beverage and dining selections with professionalism, accuracy, and genuine hospitality.
In this role, the ideal candidate will demonstrate strong menu and beverage knowledge, confidently recommend items from our curated selection of libations, and deliver polished waiter-level service throughout the dining experience. This includes greeting guests, taking detailed orders, pacing courses, delivering food and beverages, and maintaining an elevated table environment. Servers engage in warm, casual conversation while ensuring the setting remains attractive, organized, and aligned with Hyatt's service standards. Their style, attentiveness, and service attributes are essential to creating a memorable guest experience.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
We offer excellent benefits: • Discounted and Friends & Family Room Rates upon hire
• 401K with company match
• Tuition Reimbursement
•50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
•Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications •
Motivated, self-starting personality with the ability to anticipate guest needs
- 1 year of casual to fine-dining service experience including cocktail service, waiter duties, and full table service
- Excellent multitasking and customer service skills ; able to complete all compliance trainings in a timely manner
- Strong waiter and table-service skills including:
- Greeting and seating guests when needed
- Taking accurate food and beverage orders
- Course pacing and coordination with kitchen and bar
- Proper table marking, resetting, and maintaining table standards
- Delivering food and beverages with accuracy and allergen awareness
- Knowledge of fine-dining etiquette and steps of service
- Ability to manage multiple tables and prioritize guest needs
- Knowledge of cocktail recipes , spirits, wine, beer, and alternatives for guests with allergies or special requests
- Experience with POS and credit-card systems
- Cash-handling accuracy and accountability
- Flexible schedule including weekends and holidays
Pay rate: $7.25/hour plus tips
Job Tags
Part time, Casual work, Flexible hours